OUR STORE POLICIES
Things You Need to Know
We founded Endo Brands with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
SHIPPING AND DELIVERY
What You Need to Know
Most orders are shipped within 3-5 business days. Free shipping available on orders over $100.
In store pickup available at the Rowlett location and free delivery on orders over $150. ( When Driver Available)
RETURNS AND REFUNDS
How It Works
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The following items cannot be returned:
Open edible containers
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Flower
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Used Pre-Rolls
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Used Accessories
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.